Verifying your identity is a quick and secure process that helps protect your account and meet legal requirements. You’ll need to upload a valid ID and take a quick selfie — it only takes a few minutes!
What are the best practices to successfully complete identity verification?
To help your verification go smoothly, follow the tips and requirements below:
Tips for successful verification:
- Use a valid, unexpired photo ID (e.g. driver’s license or passport).
- Make sure the name on your ID matches your easyBitcoin.app account.
- Take a clear photo of the full ID — no cut-off corners or text.
- Do not wear masks, hats, or sunglasses (prescription glasses are OK).
- Take a live selfie — not a photo of a photo.
- Make sure your face is well-lit, with the light source in front of you.
- Use a plain background, and frame your head and shoulders, like a passport photo.
- If you're using a desktop and run into camera issues, try switching to the mobile app.
Required device permissions:
- Your device will prompt you to allow access to the camera and microphone. Grant permission when prompted to proceed with verification.