We've decided to discontinue the easyBitcoin service. Thank you to everyone who gave it a try.
When is it happening?
The app has already been removed from app stores, and new signups and deposits are disabled.
On October 1, 2026, we began the sunset process. This includes moving Interest Account funds and accrued interest to customers' general balances, closing accounts with no remaining balance, and contacting customers who still hold funds
November 30, 2026 is the final date to withdraw your funds. After this date, any remaining balance will be converted to USD and refunded where possible.
What happens to my balance?
Accounts with no remaining balance will be automatically closed.
If you have a balance, we've contacted you directly with instructions. Please withdraw your funds before November 30, 2026.
Any balance remaining after the deadline will be automatically converted to USD and refunded to your linked payment method*.
If you can't log in to your account, refer to our Account Security FAQ.
*If we are unable to process a refund to your linked bank account/payment method, we may be required to hold or surrender the remaining balance to the relevant authorities, subject to local escheatment law.
What happens to my account and personal data?
Accounts with no remaining balance will be closed automatically. Accounts with a balance will be closed once the funds have been withdrawn or refunded.
In line with our legal and regulatory obligations, we may retain certain customer data for up to 10 years after account closure.
For full details, please review our Privacy Policy.
What happens to my Interest Account?
Please withdraw funds from your Interest Account within 30 days after October 1, 2026.
Don’t worry if you miss the deadline. We’ll automatically close the account and move the balance, including any accrued interest, to your general USD balance.
Am I going to receive BTC rewards?
Rewards from recurring buys were paid at the time of purchase and have already been settled.
Any Holding Rewards earned and payable under the applicable Rewards Terms up to October 1, 2026 will be paid approximately 30 days after October 1, 2026.
How do I obtain a transaction statement?
While you still have access to your account, you can generate a transaction report:
- Tap Menu (::) at the top left.
- Select Activity.
- Tap the documents icon on the top right.
- Tap Transaction history.
- Then tap Yes, send to receive it via email
If you can't login into your account, submit a request here.
Will I receive the required tax forms?
Yes. Around March 2027, we'll email tax forms to eligible U.S. customers who provided a W-9 and Social Security Number (SSN), and had reportable taxable activity in 2026.
If you earned interest through an Interest Account, you'll also receive the relevant tax form.
You can also access your reports through Atomic’s portal a http://investor.atomicvest.com/ using the email address associated with your account.