How do I reset my password?
Open the easybitcoin.app and follow the steps below:
- Tap Login.
- Tap Forgot your password?
- Enter your email address and tap Send email.
- Check your inbox for an email with the subject "Reset your password" (check Spam if you don't see it).
- Click the link in the email to choose a new password.
Important:
Complete all steps on the same device and do not use a VPN, as it may cause errors or delays. If using an iOS device, Safari must be set as the default browser.
How do I update my password?
When logged in:
- Tap Menu (::).
- Select Settings, then Security.
- Tap Change Password.
- Enter your current password.
- Enter your new password and confirm it.
- Tap Done.
How can I reset my 2FA?
The reset process depends on how you usually receive your verification codes:
How can I change my 2FA method?
Follow these steps to change your 2FA (Two-Factor Authentication) method.).
- Tap More (::) > Settings > Security.
- Under 2-Factor Authentication, tap Method.
- Select the preferred method.
- Follow the on-screen steps to complete the setup.
This helps keep your account extra secure by requiring a second step when signing in.