How do I close my account?
To close your account, first you have to ensure you complete these steps:
- Close your USD Interest Account, if active.
- Withdraw all your funds. If your account holds less than $5 and you're unable to withdraw due to network fees, you'll have the option to donate the remaining amount to charity during the closure process.
If you have access to your account
- Tap Menu (::).
- Go to Settings > Profile.
- Select Close account.
If you don’t have access to your account
Please contact our support team and we’ll help you with the closure request.
What happens to my data after account closure?
At easyBitcoin.app, we retain customer data only for as long as necessary.
However, as a regulated financial institution, we may be required to keep certain information for a legally mandated period. This ensures compliance with anti-money laundering, counter-terrorism financing, and other regulatory obligations.
For full details, please review our Privacy Policy.